What This Privacy Policy Covers
This policy applies when you open an account, deposit via bKash, Nagad or Rocket, browse the lobby, contact support, or withdraw funds. We collect your phone number, wallet details, session IP, device type, and transaction history to operate the platform and comply with verification requirements in
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eligible regions. We do not sell your data to third parties. We share account and payment information only with our payment processors, fraud-prevention partners, and verification providers as needed to complete deposits and withdrawals. We retain transaction records for the period required by local law and
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supported regions, then archive or delete them. Cookie data helps us remember your login, language preference, and session state across visits. You can delete cookies in your browser settings, though this may require you to log in again. We use industry-standard encryption for payment data and
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account credentials. If you want to review, update, or delete your personal information, contact our support team through the channels listed on this page. Availability of services and data-handling practices depends on your local law and the eligible regions where we operate. We update this policy
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when our data practices change and notify active account holders by email or in-account message. For specific questions about what we collect or how we process your information, reach our privacy team directly through the contact paths below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.